privacy policy

Introduction
Welcome to Lunexa Tech Limited! We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://lunexatechlimited.com, and purchase our products.

Information We Collect

  • Personal Information: When you make a purchase, we may collect personal information such as your name, email address, phone number, and payment details.

  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and browsing behavior on our website.

How We Use Your Information

  • To Process Transactions: We use your personal information to process and fulfill your orders.

  • To Improve Our Services: We use data to analyze trends and improve our products and services.

  • To Communicate: We may use your contact details to send you updates, newsletters, or promotional offers.

We are Not
All ‘credit/debit card’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. www.lunexatechlimited.com will not pass any debit/credit card details to third parties.

Data Protection & Confidentiality
As per our company’s privacy policy, we are committed to protecting the data and privacy of our customers. This includes all personal information, purchase details, and communication history.

We do not share private conversations or communications between us and our customers with any third party, as doing so would violate our data protection and confidentiality agreements.

Just as we would not disclose your communication with us to another customer or merchant, we must apply the same principle here.

However, once payment is released, we will proceed with shipping the product and provide all necessary proof of delivery, including tracking information.

Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can control the use of cookies through your browser settings.

Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

Your Rights

  • Access and Correction: You have the right to access and correct your personal information.

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: support@lunexatechlimited.com
Address: Unit 2A, 17/F, Glenealy Tower,
No. 1 Glenealy, Central, Hong Kong

By using our website, you agree to the terms outlined in this Privacy Policy.